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INHIBITS GROWTH
FROM GERMS AND BACTERIA

CERTIFIED AND
MEDICALLY EXAMINATED

BREATHABLE SPECIAL
FOR SENSITIVE SKIN

MEDICAL CLOTHING – WHAT DOES THE HEALTH INSURANCE COMPANY PAY?

Cost coverage by health insurance companies

Our special clothing was developed specifically for people with skin conditions such as atopic dermatitis, psoriasis, or sensitive skin. As a Class I medical device, it can be prescribed by a doctor—even if it isn't listed in the German Medical Devices Register. Reimbursement by health insurance companies is possible, but depends on your insurance type.

Statutory health insurance (GKV):

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Get a prescription from your doctor:

Have your dermatologist or family doctor prescribe the medically necessary special clothing for skin conditions (e.g., atopic dermatitis, psoriasis) on a private prescription (blue/white). We also recommend that you present our TRUSTGARN certificate to the specialist.

The wording is important: e.g., "Medical dermatosis clothing for the treatment of atopic dermatitis – product recommended by TRUSTGARN."

Recommendation: We recommend that you bring our product flyer to your treating physician for an overview.

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Buy product at TRUSTGARN:

You order the required product directly from us and receive an invoice with the product name shown.

Alternative: Before you purchase, you can inquire with your health insurance provider about coverage. We'd be happy to provide you with a cost estimate upon request. Please send us an email to: kundendienst@trustgarn.de

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Apply for reimbursement from your health insurance provider:

Submit the following documents to your health insurance provider:

The recipe
The invoice (alternative: cost estimate)
Completed TRUSTGARN certificate

Tip: Many health insurance companies already have digital upload portals on their websites.

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Wait for refund:

In many cases, the costs are fully or partially covered. If you have any questions, we'll be happy to help. Send us an email at: kundendienst@trustgarn.de

Statutory health insurance with supplementary insurance:

🏥

Get a prescription from your doctor:

The wording is important: e.g., "Medical dermatosis clothing for the treatment of atopic dermatitis – product recommended by TRUSTGARN."

Recommendation: We recommend that you bring our product flyer to your treating physician for an overview.

🛒

Buy product at TRUSTGARN:

📄

Apply for reimbursement from your health insurance provider:

Submit the following documents to your health insurance provider:

The recipe
The invoice (alternative: cost estimate)
Completed TRUSTGARN certificate

Tip: Many health insurance companies already have digital upload portals on their websites.

💶

Wait for refund:

In many cases, the costs are fully or partially covered. If you have any questions, we'll be happy to help. Please send an email to: kundendienst@trustgarn.de

Privately insured (PKV):

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Secure a doctor’s prescription:

Some private insurance companies also require medical necessity. Therefore, ideally, get a private prescription (blue/white).

Optional: We recommend that you also submit the TRUSTGARN certificate completed by the specialist

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Buy product and submit invoice:

Order directly from TRUSTGARN and then submit the invoice, along with a private doctor's prescription and, if applicable, the TRUSTGARN certificate, to your private health insurance provider.

💶

Reimbursement by insurance:

Reimbursement depends on the individual plan. Most plans cover medically necessary devices or products of this type.

Self-payers:

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Simply buy the product at TRUSTGARN:

Reimbursement from health insurance isn't always possible—or even desired. If you decide to purchase our medical clothing, you can do so easily and directly through our online shop— without a prescription, application, or prior authorization.

Tip: When you sign up for our newsletter, you will receive a 10% discount on your next purchase.

Your advantages as a self-payer:

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Immediate availability
You will receive your desired product directly to your home – without waiting for a checkout decision.

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No bureaucratic hassle
Save yourself the hassle of forms, queries, and individual verification procedures by the insurance company.

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Full flexibility
Whether for yourself or for a family member – you decide when and what you need.

TO THE SHOP

Insurance type:	Refund possible?	What do you have to do?
Statutory health insurance (GKV)	In individual cases	Submit prescription + invoice/cost estimate + TRUSTGARN certificate
Statutory health insurance + private supplementary insurance	Very good chance	Submit prescription + invoice/cost estimate + TRUSTGARN certificate
Privately insured (PKV)	Very good chance	Prescription + Invoice + Optional: Submit TRUSTGARN certificate
Self-payers	No refund	Buy product directly in the shop

Note on reimbursement for our dermatosis clothing

It's possible that your health insurance provider may refuse to cover the costs the first time – for example, because our product isn't listed in the medical device directory. Don't let this discourage you! This rejection doesn't mean you're not entitled to reimbursement.

Important information

The statutory health insurance funds' list of medical aids is not an exhaustive list. The GKV-Spitzenverband (National Association of Statutory Health Insurance Funds) has also confirmed that it is not a negative list. This means that products not listed in the list may still be reimbursable.

Legal basis

According to Section 33 SGB V, there is a right to reimbursement of costs if:

the medical necessity exists,
a doctor’s prescription is available,
the care serves to alleviate the consequences of the disease or prevent it from worsening

We are happy to support you!

If you need help with your application or further correspondence with your health insurance provider, we're here to help. Simply email us at kundendienst@trustgarn.de or click the button and use our contact form. Together, we'll find a solution!

To the contact form